Privacy & Security Policy

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Mercedeswerks Privacy & Security Policy


Your privacy and security are highly respected and carefully safeguarded at Mercedeswerks. We value our relationship with you and appreciate the trust you put in us by providing requested information.

We know how scary it can be to give information over the Internet. You can be rest assured that Mercedeswerks is firmly committed to protecting the privacy and security of all your communications with us. We do not provide any personal identifying information, regardless of its source, to any third party for any purpose other than as described in this Privacy Policy. Any information you provide in your secure member profile or during the process of submitting a parts request or order is used only to improve our service to you.

Information Collection and Use is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this Policy. We collect information from our customers to prepare parts quotes, process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected may include your name, shipping address, billing address, telephone number(s), email address and payment information. Please be sure to enable email from email addresses so you are able to receive confirmations of your orders and responses to any questions you send to us.

We require you to submit an email address and password for logging into your secure member area. To safeguard your login information, we ask that you select a security question and answer. DO NOT share your login information or security information with anyone. If you elect to receive our newsletter/special promotions emails, your contact information will be used for the delivery of these items.

Your member profile asks you only for very basic contact information. This contact information is used to respond to your requests and to uniquely identify you, your preferences and your cars. You are encouraged to keep your information up-to-date via the links on the "My Autohaus" and "Car Care" drop-down menus. This will save you time on all your future requests and orders.

Car information is used only for the purpose of locating the correct part numbers for any custom quote requests and to verify the accuracy of your orders to ensure you receive the right parts for your car. You may update your vehicle information on the Edit Saved Vehicles link on the Car Care drop-down menu.


Opt-In/Opt-Out Choice

Mercedeswerks does NOT do any mass/junk emailings. Your email address is strictly used to respond to your requests and send you information on periodic specials or news. You may elect to opt-in or opt-out of periodic emailings from Mercedeswerks by emailing or calling to let us know your personal preferences. Or you can update your preferences by selecting Update Personal Profile from the My Mercedeswerks drop-down menu.


Mercedeswerks takes precautions to protect its customers' information. When you submit sensitive information to us, your information is protected both online and offline.

Our site provides you with THE HIGHEST available technology for ensuring maximum security in data transmittal by using Extended Validation SSL (secure socket layer) and 256-bit encrypted security for all activity when you're logged into My Autohaus (including updating profile data, placing and tracking orders, etc.). Contact information (like your email address, phone number, shipping address) and credit card information is used only for the purpose of processing and shipping your auto parts orders. The most sensitive portion of your credit card information, the 3-digit CVV code, is never stored in our system and must be re-entered each time you place an order does not sell products for purchase by children. Youth-oriented products are sold for purchase by adults only. If you are under the age of 18, you may only use in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. Mercedeswerks is committed to protecting the welfare and privacy of children.

External Links

This website contains links to other sites. Mercedeswerks is not responsible for the privacy practices or the content of such websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected directly by

Notification of Changes

If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the home page and/or other places we deem appropriate so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email or by means of a notice on our home page.

Latest Update

The Privacy Policy contained herein became officially effective January 1, 2018.